Unified POS systems: The game changer in your omnichannel journey

We’re a nation of shoppers here in the UK. Retail spending is climbing, with a 1.4% increase in 2024 and the optimistic expectation that this will continue through 2025. The demand is still here - it’s how people shop that is evolving.

Yes, physical stores account for over 70% of all retail sales (as of 2023), but omnichannel shopping is the new norm. Consumers now expect a seamless shopping experience between in-store and online. This is easier said than done when your sales channels run on different systems.

Luckily, one of the tech solutions that brings control to chaos is the unified POS system.

The problem with disparate systems

1. Wasted time

In retail, time is money. Juggling different systems for sales reports, payments, and stock management is a serious drain on both. These lost moments can quickly add up, eating into your productivity and bottom line.

2. Customers are lost

Whether online or in-store, customers expect convenience, and if you can’t deliver, they'll take their business elsewhere.

Systems that don’t talk to each other creates more space between customers and a potential sale. Disconnected data means you can’t offer them different shopping options like click and collect and real-time stock availability.

3. Missed opportunities

When you can’t keep the pace, you fall behind, both with your customers and competitors. Retailers who rely on disjointed systems will struggle to meet the standard of convenience that modern consumers expect. This puts you at a disadvantage, and opportunities to expand are at risk of slipping through the cracks.

How unified POS systems give you the edge

Convert more sales

Closing sales is what matters. Unified POS systems are designed to convert every kind of shopper and complete each sale confidently using built-in omnichannel features. Shopify’s latest hardware comes equipped with BOPIS, endless aisle functionality, multi-channel gift cards, and more.

Eliminating gaps between retail and online channels

A centralised order management system connects your in-store and online worlds, providing real-time visibility into stock levels. This single source of truth means smarter forecasting and better inventory control.

Improve operations

Forget spending countless hours processing transactions and scheduling staff. New POS hardware automates your daily tasks. The centralised tools give you the freedom to coordinate staff and resources, no matter the time and place.

Unified systems are easy to install and operate. Reconciliation between systems takes in-store staff time, however, the fully integrated Shopify system cuts down unproductive adjustment periods.

Strategic growth

Data-driven decision-making is a non-negotiable for growing businesses. Shopify POS systems provide valuable insights into customer preferences, peak shopping times, and sales trends. With this data in hand, you can scale your business and plan for long-term success.

Customer loyalty

Unified POS systems give you a better understanding of consumers’ online and offline habits. By harnessing the data from both channels, your business can build a stronger customer profile and target your customers accordingly.

Take charge with the latest POS hardware

Hopefully, we’ve convinced you that unified POS systems aren’t just a luxury – they're a must-have for modern retail.

In today’s fiercely competitive industry, efficiency and timing can make or break your success. From the bottom up, your processes need to be streamlined, and the new Shopify POS system can help you stay ahead.

To find out more about the Shopify hardware available, get in touch with us. We’ll help you integrate the right tools to unlock the best retail possibilities for your business.