Lords & Labradors  hero image

A robust and scalable solution for global growth

Lords & Labradors sell premium pet products and pride themselves on their high-quality offering. Originally a UK brand, they now sell internationally across 17 countries.

    Tags

  • Lifestyle
  • Shopify Plus
  • Web & eCommerce

The brief

Lords & Labradors were struggling with a site that was volatile and hard to manage. They wanted to strip back the complexity of their old site and to create more stability.

As L&L continued to expand, they needed a website that could evolve with their business and reflect the high standards of their brand. Overloaded with features that were not built with best practice in mind, their site became difficult to manage.

When new changes were deployed, it caused a chain reaction, leading to another part of their website breaking.

l&l webpage

The solution

The solution to their challenges involved a complete rebuild of their website rather than attempting to patch up their existing one. Collaborating closely with their team, we embarked on creating a new site from the ground up, tailored precisely to meet their objectives and goals. Opting for OS 2.0, we ensured every section of the website adhered to industry best practices, aiming for optimal performance and user experience.

Throughout the rebuild process, we fostered a trusting relationship with their team, demonstrating our expertise in guiding their website toward success. This collaborative approach allowed us to engage transparently with their team, discussing and implementing only those features and improvements that would genuinely enhance their website's functionality and impact. By maintaining open communication and focusing on their specific needs, we ensured the new website not only met but exceeded their expectations.

Lords & Labradors webpage

The result

Lords & Labradors now have a site that is easy to manage, intuitive to use and reliable for both their team internally and the customer.